Terms & Conditions

1. Acceptance of Terms

By accessing or using any of Intravo Corp's ("Intravo," "we," "us," or "our") websites, applications, or services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of our services, including visitors, registered users, and clients who purchase our meeting technology platforms and related services.

2. Description of Services

2.1 Core Services

Intravo provides interactive meeting technology platforms and related services, including but not limited to:

• Proprietary mobile event applications
• Custom-branded applications with agenda, speaker/attendee bios, surveys, messaging, and interactive tools
• Interactive meeting platforms customized for specific events
• Document storage and management
• Push notifications and external URL integration
• Q&A tools and real-time polling systems
• Content management and distribution
• Technical support and onsite assistance

2.2 Meeting Technology Platform

Our proprietary interactive meeting platform is customized specifically for each meeting or event. The platform facilitates participant login through email entry and provides access to all meeting content including, but not limited to, presentations, surveys, presenter biographies, personalized agendas, and training documents.

2.3 Network Infrastructure

Our system utilizes highly customized servers that can operate both through closed secured Wi-Fi intranet networks for onsite events and through online servers for mobile network access. This flexible infrastructure is adjusted specifically for each meeting space and delivery method, ensuring secure, reliable access to content and interactive features regardless of connection type.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Age Requirements

Our services are intended for business professionals and users must be at least 18 years of age to create an account or use our services.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Acceptable Use

4.1 Permitted Uses

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Upload or transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for spam or unauthorized marketing
• Share your account credentials with unauthorized parties

4.2 Content Standards

Any content you upload, post, or share through our services must:

• Be accurate and not misleading
• Comply with applicable laws and regulations
• Respect intellectual property rights
• Not contain offensive, inappropriate, or harmful material
• Not violate privacy rights of others

5. Content and Intellectual Property

5.1 User Content

You retain ownership of content you create or upload to our platforms. By using our services, you grant Intravo a limited, non-exclusive license to use, display, and distribute your content solely for the purpose of providing our services.

5.2 Intravo Intellectual Property

Our services, including software, applications, designs, trademarks, and proprietary technology, are owned by Intravo and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

5.3 Third-Party Content

Our services may include content from third parties. We do not endorse or assume responsibility for third-party content.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. For customers processing personal data through our services, our Data Processing Addendum also applies.

7. Payment Terms and Billing

7.1 Payment Obligations

If you purchase services from Intravo, you agree to pay all applicable fees as specified in your service agreement or estimate.

7.2 Payment Schedule

Full payment is required within 30 days from the date the final invoice is issued, unless otherwise specified in your service agreement.

7.3 Late Payments

Late payments may be subject to interest charges or late fees at Intravo's discretion.

7.4 Reimbursed Expenses

Any reimbursed expenses will be charged as pass-through costs. Receipts for all such charges will be provided with our final invoice.

8. Service Availability and Support

8.1 Service Uptime

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may perform maintenance that temporarily affects service availability.

8.2 Global Availability

Our services are available worldwide through our data centers located in the United States and Germany.

8.3 Technical Support

We provide technical support as specified in your service agreement, including onsite technician support when applicable.

9. Cancellation and Refund Policy

9.1 Cancellation by Client

Clients may cancel services subject to the cancellation policies outlined in their specific service agreements.

9.2 No Refunds

We do not provide refunds for services that have been rendered or delivered.

9.3 Cancellation by Intravo

We reserve the right to cancel services for breach of these Terms or non-payment.

10. Project Timeline and Client Responsibilities

10.1 Project Timeline

Intravo will provide a recommended project timeline upon project initiation. While deadlines are generally flexible, adherence to agreed timelines ensures optimal service delivery.

10.2 Client Obligations

Clients are expected to:

• Provide timely content, approvals, and responses
• Meet agreed-upon deadlines for content submission
• Provide necessary access and information for service delivery
• Communicate changes or requirements promptly

10.3 Delays

Intravo is not liable for delays or missed deliverables caused by client failure to meet agreed-upon deadlines or provide necessary materials.

11. Force Majeure

Intravo shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

• Acts of God or natural disasters
• Weather events
• Government restrictions or regulations
• Labor disruptions or strikes
• Internet or telecommunications failures
• Other circumstances beyond our control

12. Limitation of Liability

12.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTRAVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

12.3 Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Intravo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services, violation of these Terms, or infringement of any rights of third parties.

14. Termination

14.1 Termination by Either Party

Either party may terminate service agreements in accordance with the terms specified in the individual service agreement.

14.2 Effect of Termination

Upon termination:

• Your right to use our services will cease immediately
• You remain liable for any outstanding fees
• Provisions that by their nature should survive will continue in effect

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15.3 Jurisdiction

Any legal proceedings shall be conducted in the state or federal courts located in New York.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Intravo.

16.2 Modifications

We reserve the right to modify these Terms at any time. We will notify users of material changes through our website or email. Continued use of our services constitutes acceptance of modified Terms.

16.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

16.5 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

17. Contact Information

For questions about these Terms and Conditions, please contact us at:

Intravo Corp
Email: [email protected]
Phone: +1 (855) 411-3600

For privacy-related inquiries, please contact: [email protected].

These Terms and Conditions are effective as of the date last updated above and supersede all prior versions.